Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours for Post Office Travel Money in Manchester?
The branch is open Monday to Friday from 09:00 to 17:30, and on Saturday from 09:00 to 12:30. It is closed on Sundays.
What currencies can I buy or load onto a Post Office Travel Money Card?
You can buy or load currencies such as Euros, US Dollars, South African Rand, Australian Dollars, New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht, among others.
Do I need to show identification when buying or exchanging currency in branch?
Yes, if paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID may also be required for some cash transactions, and electronic identity verification may be performed.
What payment methods does Post Office Travel Money accept?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Post Office Travel Money offer any refund guarantees for currency purchases?
Yes, they offer a Travel Money Refund Guarantee, refunding your currency within 28 days of purchase if your trip is cancelled.
Is there a mobile app to order travel money from Post Office Travel Money?
Yes, you can use the 'Post Office Travel' app available on both Apple App Store and Google Play Store to easily order your travel money.
Where is Post Office Travel Money located in Manchester?
The branch is located at 63 Church Street, Manchester, Greater Manchester, M30 0NS, United Kingdom.
What nearby facilities can I visit when going to Post Office Travel Money?
Nearby you can find several post offices including Royal Mail Post Office and Eccles Post Office, banking services like NatWest and Halifax, and leisure options like Reel Leisure amusement park and A Northern Social music venue.
How can nearby post offices like Eccles Post Office assist me when using Post Office Travel Money services?
Nearby post offices such as Eccles Post Office offer additional postal and delivery services that can complement your currency exchange needs, including mailing travel documents or packages before or after your trip.
Are there any nearby financial services that can help with money transfers near Post Office Travel Money?
Yes, Western Union is a nearby financial service that facilitates money transfers, which might be convenient if you need to send or receive funds alongside your currency exchange at Post Office Travel Money.
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